Refund policy

Full refund within 14 days

If you ask within 14 days of paying for a plan, whether it was your first payment or a renewal, we refund the full amount of that payment, as long as no domain has been registered through Stackward on your account.

Creating mailboxes does not affect this.

Once a domain is registered

After a domain has been registered through Stackward on your account, the 14-day refund no longer applies. The domain stays yours: you are its legal registrant, and you can transfer it out free of charge.

How to ask

Message us on WhatsApp within the 14 days.